Version 1.0 · Effective July 20, 2026
These Terms of Service (the “Terms”) are a binding agreement between you and 【Exsigo — legal entity name and address to be completed】 (“Exsigo”, “we”, “us”). By creating an account, clicking “I agree”, or using the Exsigo platform (the “Service”), you accept these Terms on behalf of yourself and, if you use the Service for an organization, on behalf of that organization. If you do not agree, do not use the Service.
Exsigo is a business-to-business trade-intelligence platform. It lets you search, view, and export information derived from official government customs records and licensed third-party data sources (together, the “Data”). The Service is intended for professional, internal business use — market research, prospecting, and supply-chain analysis — and not for consumer purposes.
Subject to these Terms and your plan limits, we grant you a limited, non-exclusive, non-transferable, revocable license to access the Data through the Service and to use Data you retrieve (including CSV exports) for your internal business purposes only. You may share limited extracts internally within your organization and in materials you prepare for your own customers, provided the extracts are incidental to your work product and not a substitute for the Service.
You may not, and may not permit anyone to:
The Data is compiled from official government record systems (for example, US import records (CBP AMS), Mexican customs declarations (SAT), and Peruvian customs declarations (SUNAT)) and from licensed third-party providers. Government filings contain errors, omissions, delays, misspellings, and inconsistencies, and coverage varies by country and period. Some records are redacted or confidential at the source.
The Data and the Service are provided for general business information only, “as is” and “as available”. We do not warrant that the Data is accurate, complete, current, or fit for any particular purpose, and we do not guarantee any business outcome. Nothing in the Service is legal, financial, tax, or investment advice. You are solely responsible for independently verifying Data before relying on it and for the decisions you make.
The Service reflects information appearing in public customs records, which may include names of businesses and, occasionally, individuals acting in a business capacity. If you believe a record about you or your organization is inaccurate or should be reviewed, contact us at support@exsigo.com and we will review the request in line with applicable law and the practices of the underlying record systems.
We and our licensors own the Service, including software, design, trademarks, and the selection, arrangement, and enrichment of the Data. Except for the license in Section 4, no rights are granted to you. Feedback you provide may be used by us without obligation.
You may stop using the Service and cancel at any time. We may suspend or terminate your access immediately if you breach these Terms (including Sections 4 and 3), if required by law or by our data suppliers, or if your use poses a security, operational, or legal risk. On termination your license to the Data ends and you must delete Data extracts, except copies embedded in your own work product created in compliance with these Terms or copies you must keep by law. Fees are not refunded on termination for breach.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND THE DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY AND USD $100. THESE LIMITS DO NOT APPLY WHERE THEY CANNOT LAWFULLY BE LIMITED.
You will defend and indemnify us against third-party claims, damages, and costs (including reasonable legal fees) arising from your breach of these Terms or your unlawful use of the Service or the Data.
Our processing of your account information is described in our Privacy Policy 【to be published — placeholder until counsel finalizes it】. We use trusted processors (including Stripe for payments and cloud infrastructure providers) to operate the Service.
We may update the Service and these Terms. For material changes we will give notice (for example, by email or in-product) at least 14 days before they take effect; continued use after the effective date constitutes acceptance. The version and effective date at the top of this page identify the current Terms.
These Terms are governed by the laws of 【jurisdiction to be completed by counsel — depends on the Exsigo operating entity】, excluding its conflict-of-laws rules, and the courts of that jurisdiction have exclusive jurisdiction, subject to any non-waivable rights under your local law. 【Counsel to consider an arbitration and class-waiver clause depending on the entity’s jurisdiction.】
These Terms (with your plan order and referenced policies) are the entire agreement and supersede prior discussions. If a provision is unenforceable, the remainder stands. Failure to enforce is not waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or asset sale. Neither party is liable for delay or failure caused by events beyond reasonable control. Sections 4–11 and 14–15 survive termination.
Questions about these Terms: support@exsigo.com