Frequently asked questions
The short answers on what Exsigo is, where the data comes from, and how it works.
What is Exsigo?
Exsigo is a paid B2B product-intelligence platform. It puts official government customs records and Amazon & Walmart marketplace data in one place, so you can see what sells, who imports it, who supplies it, and what it costs to land. Companies use it to check real demand before sourcing a product, find the buyers and suppliers behind a brand, qualify trade partners with declared volumes and prices, and monitor competitors.
Where does Exsigo's data come from?
Two kinds of source. First, official government customs record systems: when a shipment clears customs it becomes part of the public trade record, the product by HS code, the declared value and volume, the origin and destination, and, where the country publishes them, the importing and exporting company names. Second, marketplace data: Amazon (US and Canada) with listings, brands, prices, the seller's registered business entity and estimated monthly units; and Walmart US with listings, brands, prices, sellers and demand signals across home & lifestyle categories. Exsigo normalises both into one searchable model. See the Data & coverage page for every dataset and its source.
Which countries and datasets are covered?
Twelve customs record systems across seven countries: the United States, Mexico, Canada, Brazil, Peru, Chile, and Colombia, covering both imports and exports depending on what each authority publishes. Alongside them, Amazon marketplace data for the US and Canada, and Walmart US marketplace data. See the Data & coverage page for the full list and sources.
What does the Amazon data cover, and how are the unit figures calculated?
The Amazon US and Amazon Canada marketplaces, consumer goods only. For each listing you get the product, its brand, the current and historical price, and the seller behind it, including the registered business entity Amazon publishes on the seller's storefront, which is what lets you connect a brand selling online to a named importer in the customs records. Monthly unit figures are estimates derived from public ranking signals, not audited sales reported by Amazon or the seller. Treat them as a size and direction signal for a product, not as an exact sales number.
What is the AI Analyst?
The AI Analyst is a chat surface over the same data. You ask a question in plain language, for example which suppliers ship a product into the US or how a brand's price compares to its landed cost, and it answers with figures cited back to the underlying customs and Amazon records, drawing charts where a chart is clearer than a table. It can also produce a full research report on a product or company from a single request. The Analyst is included on all paid plans, and the free trial includes three questions.
Can I find the actual company names that import a product?
Yes, wherever the source country publishes importer or exporter names, for example US, Peru, Colombia, and the Canadian importers directory. Some countries (such as Brazil, Chile, and Canadian aggregate trade) publish declared values and volumes by product without naming individual companies; those power market-level research and price benchmarking.
How is Exsigo different from a business directory?
A directory lists companies. Exsigo shows what companies actually import or export, declared volumes, prices, sourcing countries, and trends over time, and what their products do on the shelf in the Amazon US and Canada marketplaces. It's evidence of real, current demand, not a static contact list.
How does pricing work?
There's a free trial, then usage-based plans. One unit equals one company profile or one page of ten shipment records; searching and suggestions while you type are free. See the Plans page for current tiers.
Do I need a credit card to try it?
No. The trial runs for 3 days or 30 units, whichever comes first, with no card required.
Are the figures estimates or real declarations?
Customs figures are real declarations. Every value and volume is what a company actually declared to a customs authority, converted to US dollars where the source reports in local currency. Amazon listing details such as brand, price, and seller are marketplace facts, but the monthly unit figures are estimates from public ranking signals. Every figure in the product is labelled with which of the two it is.
How is Exsigo different from a customs or trade-data tool?
Customs and trade-data tools answer who imports a product, from where, in what volume and at what declared price. Exsigo does that across 12 government datasets in 7 countries, and then adds the half those tools do not hold: whether the product actually sells, at what shelf price, and under which brand, from Amazon data for the US and Canada. If your question ends at the border, a customs-only tool is enough. If it continues to the shelf, you need both sides joined on the same product.
How is Exsigo different from a marketplace or e-commerce research tool?
Marketplace research tools answer what sells online, at what price, and for which brand. They stop at the listing. Exsigo carries on: it reads the seller's registered business entity, finds that legal name in customs records, and returns the importer of record and the overseas suppliers shipping to it, with declared volumes and unit prices. That is how you go from a product you can see selling to the factory behind it and what it costs to land.
Which tool should I choose?
Pick on scope, not on dataset size. If you only need to find buyers or suppliers, any competent customs-records tool will do. If you only sell online and never source, a marketplace research tool will do. Exsigo is built for the case in between, where you need to connect the two: check demand before sourcing, trace a brand to its supplier, or compare landed cost against shelf price. Compare tools on whether they can answer that in one place, and verify any competitor's current features with them directly.